Adriana has built and scaled IT and Operations teams for over 14 years with top Ed-tech and Pharmacy tech industry leaders.  Praised for her ability to balance attention-to-detail with strategic guidance, she has repeatedly delivered results in efficiency and revenue growth.  Past colleagues tie her consistent success to being approachable, quick to offer valuable insights, and being deeply invested in the success of her team and the organization.  In our conversation, you’ll hear Adriana discuss how investing the time to learn and understand the work of her staff has been a key contributor to results, and she’ll walk us through her mechanism for reframing tactical shits to confirm strategic impact with her staff. 

I’ve invited Adriana to ManagerMirror because she has built cross-functional teams, and received consistent praise for her ability to drive growth for employees and employers!  A SUNY graduate, Adriana started her career working in the Nassau Healthcare system before stepping into her first people-leadership role with ArroHealth in 2011.  Over the next 4 years, Adriana managed a large contact center with over 150 employees, and translated her leadership and operational learnings when she took a Senior Director of Client Support role with TEQ in 2015.  In 2016, Adriana stepped into the Senior Director of Information Systems role with Nuvem where she added large-scale project management to her list of skills.  Adriana’s colleagues note that she possesses a remarkable ability to navigate complex operational challenges while maintaining a clear strategic vision, and that she prioritizes staff growth.  In 2022, Adriana became a member of CHIEF, a private network executive women rely on to maximize their leadership impact.  Today, you’ll find her serving as Vice President of IT and Operations at Nuvem, and she’s joining us today to share some of her story along with a few best-practices we can implement with our own staff.  Follow Adriana and CHIEF on LinkedIn to stay up-to-date with top leadership content!

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