Today’s guest came as an audience request. Several professionals wrote me about this highly regarded team leader with one of the country’s most respected consulting firms! Executives have lauded her for consistently taking steps to ensure her team is always learning and growing while enjoying working together. In our discussion, She shares some stories from her people management journey as well as some of her techniques on how she’s created the culture that others aspire to emulate.  You’ll hear her talk about her “Ensure not make sure” philosophy and she’ll discuss expectation setting and accountability.

I’ve invited Jennifer to the ManagerMirror because she was directly referred to me by her employees and peers!  Jennifer’s approach is rooted in the breadth of her experiences.  After finishing her bachelor’s degree in Psychology, Jennifer started as staffing team member with Fortune 500 recruiting agency Robert Half.  This role taught her the importance of customer relations, sales, recruiting, planning, and she got her first exposure to high-tech CRM software.  Jennifer move from agency to in-house recruiting with PNC bank where she spent 5 years and earned 2 promotions for her work in developing operational best practices. Growing up, Jennifer was captain of her softball and soccer teams. Jennifer started teaching classes at a yoga & spin studio in 2013, and to this date, Jennifer capitalizes on the skills learned as a team captain and instructor in her current role.  In 2015, she took a role with Accenture and again performed above her peers to earn promotions!  Today, you’ll find Jennifer leading a talent acquisition team with Accenture and she’s joined us to share her journey and hopefully a few tips on how she builds that amazing and famous team dynamic.  Follow Jennifer’s LinkedIn posts for more valuable content on real-time adventures in leading a team inside one of today’s most-respected organizations!